Formula Plumbing was great, I would highly recommend them! Also, their customer service was amazing and they called to just make sure everything was good to go afterwards too which was nice!!
I originally called Formula 1 Plumbing because I had an issue with my water heater. I was given a couple options, one which was to get a new water heater and repipe my whole house. I chose to repipe my whole house. I was a little bummed that the technician decided to run pipes on the outside of my house without notifying me or giving me other options because I find the pipes running on the side of the house unsightly. Additionally, 5 months later I noticed that the drip pan of the water heater was full of water and the water heater was rusted. Apparently, the original technician did not seal a pipe correctly and the damage down by the water was unfortunate. The silver lining in the whole experience was that they sent out a very professional and polite technician to replace the water heater free of charge which I would have expected since the damage was not from homeowner neglect or misuse. I am happy now that I have a new water heater again.
Formula Plumbing Services did not disappoint. Their response was quick and knew just what I needed. After reviewing a number of package offers from their service manager, I chose what I needed for the present time and with prices being what they are, will review the other offers for the future. The work was guaranteed and their plumbing tech Victor, was very through and kind.
Gage did a great job, he unclogged the drain, explained each step of the process and was clean, professional and polite. I would definitely call Formula Plumbing again if I need their service.
John from Formula Plumbing was such a hard working plumber as well as a nice young man. Installing the new city water line from the alley to the street took many hours of precise digging to prepare to lay the new line and connections before the city inspector arrived! Whatever he removed, he carefully replaced. Since he was working several properties nearby he had plumber Gage assisting! I will definitely consider this company as my go-to plumbing company in the future!
Five Stars for Joe Johnson and Formula Plumbing Services. They helped me and several of my neighbors with getting our new waterlines and meters set up. Joe was very helpful, prompt and answered questions I didn’t know I had. I would refer Joe at Formula to others, and have.Thank you!
I can't say enough about the company. Dale and the owner Joe were two of the nicest and honest plumbers I have ever met. In an industry where these guys can pretty much write the check they didn't and were incredible.UPDATE: I just hired them to do the plumbing for my bathroom renovation and they are incredible Elliot and Josh were very nice and professional and did a great job!Update 8/9/23I had a running water issue on one of my toilets and they were quick to come. Joe the owner came and remembered my house the other work they did and asked how everything was. He then looked at my running water issue and made a quick adjustment to the valve (when he could have easily told me he needed to replace it) and said Im good. No charge. Again, with so many contractors and plumbers upcharging and taking advantage of us lay people, I am so happy I have a plumber I trust. IF you need a plumber, call Formula.Update 12/6/24Joe came out to address my post-hurricane plumbing issue and again, I couldnt be happier with the professionalism and service. In an area where almost most of us know nothing about, I am so happy I have a plumbing company I trust. Use them, I promise you will not be disappointed!